From HBR.org "We all have default behaviors. And when we are in the moment, trying our best to perform well, how we handle these automatic reflexes can be the difference between success and failure. It’s these moments that add up to the larger tasks and projects that are our work. Moments in which behavior – what we think, feel, say, and do - is the primary driver of performance." read more here How to Override Your Default Reactions in Tough Moments by Lee Newman https://hbr.org/2014/04/how-to-override-your-default-reactions-in-tough-moments/ as a note: you can read up to 4 free articles each month on HBR.org, If you register on the site (free) you can read up to 8 free articles per month.
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